The package for small business IT support is explicitly designed for use in businesses with between 10 to 30 employees. It comes as a cost-effective and affordable approach to utilize excellent quality IT support, personalized to address the specific needs of your enterprise at a cost that you can manage.
It offers various hands-on IT support services that help in keeping your business operating and advice on the technological drawbacks that face it. Packages for small businesses can range from simple helpdesk activities and escalations to more sophisticated needs like onsite maintenance, fixed price schemes, and systems integration.
The typical cost of IT support for small businesses
With IT being an integral aspect of operating a small business, various enterprises are banking on the current technical support to maintain the operations of their ventures. But is you have ever dug deep into the business IT support Sydney, you may have realized a thing: the cost of IT support can be high, especially if you are not aware of your specific options. This post focuses on exploring the costs of IT support and enlightens you on the best ways to prepare your IT budget and current investment for your new financial year.
The costs of your IT support
It is prudent to first note that the IT support costs differently based on the source. A point in case is opting to employ a full time expert to help in your small business IT services. Current statistics indicate the average salary for an IT expert ranges between 52 to 100k per year. When you employ people in the house, you need to set a budget for items such as insurance, holidays, training among others.
The costs of sustaining your in-house IT activities may run into several tens of thousands of dollars every year. Being with your internal IT support is essential for the growth of your business but it remains crucial to estimate the additional headcount in the long run.
Alternatively, you can outsource IT support services at a lower fee and allow you the flexibility to cut links at will. Outsourcing IT support gives you the chance to access experienced specialists who can swiftly solve problems, provide suggestions, and ensure the IT aspect of your business exceptional.
Ways to Prepare and Budget for Investments in the New Financial Year
It is imperative to reflect on two expenses when planning for the IT support budgetary allocation for the coming year: recurring and one-off expenses. Recurring costs keep on repeating over time and may range from cloud providers to monthly subscriptions.
One-time charges are those that you incur only once and they may include purchasing new computers for the staff or setting up office 365. Once you separate one-time costs from recurring expenditure, you then need to approximate the real cost of IT operations in your business every month.
Factors to Reflect on when setting up a yearly budget for small business IT solutions
Knowing your requirements
IT support services providers usually set their fees based on these aspects: the number of customers using their products, the overall date to be stored, and the number of servers in your business or at a third-party location. as such, if you are charged with preparing the budget, you ought to establish how your business requirements are likely to change over time.
In case you have ventured in new business and embarked on hiring, the number of special users will increase thus raising your monthly subscription fees. Similarly, your data needs are likely to change if your business is going through a transformation. Estimating how much bandwidth or server space that you will need may be daunting but if it limits you, you may use previous data growth to approximate trends in the future.
Lastly, you may need additional servers in case the traffic on your website increases, you want more backup and storage, or you intend to have more concurrent users. As said earlier, the fees that you pay increases with the increase in the quantity of hardware you utilize, and if it is in-house or external.
Ongoing support: do you need an in-house team or external IT services?
The operational requirements for your business are all that determines whether you need external or in-house IT support services.
Most small businesses find it affordable to outsource IT support services to free up a small workforce to attend to essential aspects. In house IT experts are suitable for larger corporations but they may be costly over an extended period.
Luckily, external IT services remain easy to budget for and highly flexible for small businesses. Based on your budget, IT services will work together with you to establish the ongoing needs and costs in your business. They charge flexible fees and have no markups on software and hardware.
Main projects like transitioning to cloud services or moving office
Shifting to new offices or cloud comes with significant interruptions that need the help of external IT experts. Reflect on any of the main projects you intend to carry out this year such as:
- Moving or relocating offices
- Merging several businesses
- Extending your business offshore
- Shifting to the cloud- server or email migrations
If you intend to carry out any of these, you ought to consider the time your current workforce has to run the products versus outsourcing IT support services. Other aspects comprise software and hardware costs you will incur when changing the current business IT setup to have a properly managed IT support.